“When we won, this perfect V of geese flew right over our heads and over the clubhouse.”

“When he came in he knew every player's name and addressed everyone personally.”

“It was a lot of fun for them and made them feel included, because they were a big part of what we did. I could hear the laughter coming from the caddies' room so I knew it was going well.”

“He spoke to the caddies before he spoke to the players, which was great.”

“I'd never worked with superstars so dealing with the likes of Rory McIlroy and how he was going to feel in that situation was alien to me. Sir Alex is the one who I thought could help me with that.”

“It was a phrase we used throughout the week: remember the geese,”